Effective Date: September 9, 2026
Last Updated: September 9, 2026
Welcome to FlyRort (accessible via flyrort.com), a premier global mobility, flight booking, and visa processing venture proudly operating under the BmanD Group corporate umbrella, alongside our technical sibling Rortix (rortix.com, active since 2021) and the traveler ecosystem of founder Masuk Alam Noton (masukalamnoton.com).
Safeguarding your personal data, passport telemetry, and financial information is our highest priority. This Privacy Policy outlines how FlyRort collects, processes, secures, and shares your information when you utilize our travel services, GDS ticketing platforms, and global visa desks.
1. Information We Collect
To execute seamless flight bookings, manage international hotel reservations, and navigate complex embassy visa processing, we collect specific categories of personal and operational data:
- Identity & Passport Telemetry: Full legal name (as written in passport), date of birth, nationality, passport number, passport issue and expiry dates, and biometric scan details when mandated by consular authorities.
- Contact & Communication Data: Residential address, email addresses (processed via our secure domain network such as @flyrort.com), telephone numbers, and emergency contact details.
- Financial & Transactional Records: Credit/debit card numbers, bank solvency statements, tax clearance certificates, and payment confirmation logs processed through encrypted gateways.
- Travel Preferences & Itinerary History: Seat selections, dietary requirements, frequent flyer details, past visa submission records, and travel history logs.
- Digital & Device Footprint: IP addresses, browser types, device identifiers, and cookie-based session telemetry collected when interacting with our digital booking interfaces.
2. Purpose of Data Processing
We utilize your collected information strictly for legitimate travel agency, consular, and corporate operational purposes:
- Global Visa Processing: Submitting accurate documentation, passport details, and application forms to sovereign embassies, consulates, and official Visa Application Centres (VACs) on your behalf.
- GDS Flight & Travel Ticketing: Communicating Passenger Name Records (PNR) and Advance Passenger Information (API) to airlines, global distribution systems (GDS), and hotel partners.
- Customer Support & Communication: Responding to inquiries routed through our dedicated desks (booking@, visa@, support@, client@), providing real-time flight updates, and managing emergency travel assistance.
- Legal & Regulatory Compliance: Fulfilling anti-money laundering (AML) checks, tax reporting requirements, border security mandates, and corporate governance protocols under BmanD Group standards.
3. Data Sharing & Third-Party Disclosure
FlyRort does not sell, trade, or rent your personal information. However, to fulfill your travel and visa requests, data is securely shared with essential third parties:
- Consular Authorities & Embassies: Sovereign government bodies processing your visa applications.
- Airlines & Global Service Providers: International air carriers, hotel aggregators, and ground transportation partners required to honor your bookings.
- Secure Payment Processors: PCI-DSS compliant financial institutions handling transaction settlements.
- Inter-Company Ecosystem: Authorized administrative collaboration between FlyRort, Rortix infrastructure, and BmanD Group corporate oversight when necessary for service continuity.
4. Data Security & Retention Protocols
- Encryption Standards: All digital data transmitted across our booking portals and communication channels is protected using advanced transport layer security (TLS/SSL) encryption.
- Access Control: Internal access to sensitive passport and financial data is strictly restricted to authorized personnel operating under strict confidentiality covenants.
- Retention Schedule: Financial records and visa documentation copies are retained only for the duration required by international travel laws, tax regulations, and statutory compliance periods, after which they are securely purged.
5. Your User Rights
Depending on your jurisdiction, you retain specific rights regarding your personal data:
- Right of Access: You may request copies of the personal data we hold about you.
- Right of Rectification: You can request immediate correction of inaccurate passport entries, contact details, or itinerary profiles.
- Right of Erasure: You may request the deletion of your personal data, subject to legal, tax, and embassy record-keeping obligations.
6. Policy Updates & Contact Information
We may update this Privacy Policy periodically to reflect technological advancements, regulatory shifts, or structural enhancements within the BmanD Group ecosystem.
For any privacy-related inquiries, data access requests, or compliance concerns, please contact our legal and administrative departments directly through our secure channels:
- Legal Department: legal@flyrort.com / legal@bmandgroup.com
- General Support Desk: support@flyrort.com / info@flyrort.com
